1. GENERAL PROVISIONS
- 1.1. This Public Offer Agreement (the “Agreement”) defines the terms and procedure for the provision by Limited Liability Company “HOSTMEDIA” of information technology services, including virtual hosting, rental of virtual dedicated servers, rental of physical dedicated servers, registration and maintenance of domain names, DNS services, issuance and support of SSL/TLS certificates, and other related services.
- 1.2. Limited Liability Company “HOSTMEDIA”, company identification code 37269119, hereinafter referred to as the “Provider”, offers to enter into this Agreement with any individual, individual entrepreneur or legal entity intending to order or use the Provider's Services.
- 1.3. A person who has accepted the terms of this Agreement is hereinafter referred to as the “Subscriber”.
- 1.4. This Agreement is a public agreement under the laws of Ukraine.
- 1.5. This Agreement is also an electronic agreement where it is concluded using the Provider's information and communication systems.
- 1.6. The terms of this Agreement are the same for all Subscribers, except where otherwise expressly provided by law, the relevant tariff, the rules of a particular Service, or a separate agreement between the Parties.
- 1.7. The current version of this Agreement is published on the Provider's official website.
- 1.8. The Agreement may include annexes, tariffs, Service rules, policies and other documents referred to in this Agreement.
- 1.9. If a particular Service is governed by the rules of a Registry Operator, Registrar, ICANN, Certification Authority or another authorized organization, such rules shall apply to the relevant Service to the extent related to its provision.
- 1.10. Matters not regulated by this Agreement shall be governed by the applicable laws of Ukraine.
2. DEFINITIONS
- 2.1. “Subscriber” means an individual, individual entrepreneur or legal entity that orders, pays for or uses the Provider's Services and has accepted this Agreement.
- 2.2. “Provider” means Limited Liability Company “HOSTMEDIA”.
- 2.3. “Services” means services provided by the Provider under this Agreement, the applicable tariffs and the Subscriber's order.
- 2.4. “Customer Account” means the Provider's information system or web interface intended for ordering and managing Services, viewing payments, Service validity periods, notices and other information.
- 2.5. “Account” means the set of data used to identify the Subscriber and access the Customer Account.
- 2.6. “Virtual Hosting” means a Service providing a portion of server, storage, computing and network resources for hosting websites, databases, electronic mail, files and other Subscriber information.
- 2.7. “Virtual Dedicated Server (VPS/VDS)” means an isolated virtual server environment with a defined amount of CPU, RAM, storage and network resources.
- 2.8. “Dedicated Server” means a physical server whose computing and network resources are provided to the Subscriber.
- 2.9. “Domain Name (Domain)” means a unique textual identifier in the Domain Name System used to address resources on the Internet.
- 2.10. “Registrar” means an entity authorized to register, renew, transfer and otherwise maintain Domain Names.
- 2.11. “Registrant” means the person in whose interest a Domain Name is registered or maintained.
- 2.12. “Registry” means an information system containing information about Domain Names and related objects.
- 2.13. “Registry Operator” means an entity responsible for the technical operation of the relevant Registry.
- 2.14. “DNS” means the Domain Name System, which translates Domain Names into network addresses and performs other functions related to Internet services.
- 2.15. “IP Address” means the network address of a device or network interface.
- 2.16. “Tariff” means the price and specifications established by the Provider for the relevant Service.
- 2.17. “Administrative Notice” means a notice from the Provider concerning Subscriber service, security, accuracy of data, violation of this Agreement or applicable law, or Service rules.
- 2.18. “Verification” means a procedure for checking the accuracy of information concerning the Subscriber or Registrant.
- 2.19. “Personal Data” means information relating to an identified or identifiable natural person.
- 2.20. “SSL/TLS Certificate” means a digital certificate used to authenticate a web resource and/or establish a secure connection using TLS protocols.
- 2.21. “Certification Authority (CA)” means an organization which, under its own rules and procedures, verifies data and makes decisions regarding issuance, renewal, reissuance, suspension or revocation of an SSL/TLS Certificate.
- 2.22. “Validation” means a procedure for verifying a Domain Name, organization, contact details or other information required for issuance of an SSL/TLS Certificate.
- 2.23. “CSR (Certificate Signing Request)” means a cryptographic request for issuance of an SSL/TLS Certificate.
- 2.24. “Private Key” means a cryptographic key associated with an SSL/TLS Certificate and used to establish a secure connection.
- 2.25. “DV Certificate” means an SSL/TLS Certificate for which control over the relevant Domain Name is verified during issuance.
- 2.26. “OV Certificate” means an SSL/TLS Certificate for which information concerning the organization is additionally verified during issuance.
- 2.27. “EV Certificate” means an SSL/TLS Certificate issued following an extended verification procedure in accordance with the requirements of the relevant Certification Authority.
- 2.28. “WHOIS/RDAP” means services providing information about Domain Names, Registrars, Registrants and other network infrastructure objects to the extent such information is available under applicable rules.
- 2.29. “Transfer” means the procedure for changing the Registrar of a Domain Name.
- 2.30. “DNS Abuse” means use of a Domain Name or related infrastructure for phishing, malware distribution, botnet activity, pharming, spam or other malicious or unlawful activity.
- 2.31. Other terms shall have the meanings established by the laws of Ukraine, the rules of the relevant domain zone, ICANN policies, Certification Authority rules and generally accepted technical practice.
3. SUBJECT MATTER OF THE AGREEMENT
3.1. The Provider provides the Subscriber with the Services ordered and paid for by the Subscriber, and the Subscriber accepts such Services and pays their cost.
3.2. The Provider's Services may include:
- 3.2.1. Domain Name registration;
- 3.2.2. renewal of Domain Name registration;
- 3.2.3. Domain Name transfer;
- 3.2.4. technical maintenance of Domain Names;
- 3.2.5. DNS hosting;
- 3.2.6. Virtual Hosting;
- 3.2.7. rental of Virtual Dedicated Servers;
- 3.2.8. rental of physical Dedicated Servers;
- 3.2.9. provision of IP Addresses and other network resources;
- 3.2.10. electronic mail services;
- 3.2.11. backup services;
- 3.2.12. registration, renewal and support of SSL/TLS Certificates;
- 3.2.13. reissuance and replacement of SSL/TLS Certificates;
- 3.2.14. technical installation and configuration of SSL/TLS Certificates where such Service is provided for by the tariff;
- 3.2.15. consulting and technical support;
- 3.2.16. other Services offered by the Provider.
3.3. The specific scope, parameters, term and cost of Services are determined by the relevant tariff, order, invoice or information in the Customer Account.
3.4. For the provision of particular Services, the Provider may engage data centers, electronic communications operators, Registries, Certification Authorities, software providers and other third parties.
3.5. If performance of an operation depends on an external organization, the Provider shall not be responsible for the time required to perform it where such time is outside the Provider's control.
4. DOMAIN NAME REGISTRATION AND MAINTENANCE
- 4.1. A Domain Name is registered after payment has been received and all requirements of the relevant domain zone have been fulfilled.
- 4.2. The Subscriber shall provide complete, accurate and current information required for registration and maintenance of the Domain Name.
- 4.3. The Subscriber is responsible for the accuracy of the information provided.
- 4.4. The Provider does not guarantee the availability of a particular Domain Name for registration until the registration operation has been successfully completed in the Registry.
- 4.5. If a Domain Name has already been registered, reserved, blocked or is otherwise unavailable for registration, the Provider may refuse to process the relevant order.
- 4.6. Domain Name operations are performed in accordance with the rules of the relevant domain zone.
- 4.7. For international domain zones, the rules of the Registry, Registrar, ICANN and other mandatory policies governing the relevant domain zone shall apply.
- 4.8. For national and other domain zones, the rules of the relevant Registry shall apply.
- 4.9. Domain Name registration is deemed completed after the relevant record has been successfully created in the Registry.
- 4.10. If a Domain Name cannot be registered for reasons beyond the Provider's control, the refund procedure shall be determined by the applicable Service terms and the circumstances of the relevant order.
- 4.11. After actual completion of Domain Name registration or renewal, a refund shall only be made in cases provided by law, the rules of the relevant domain zone or the applicable Service terms.
- 4.12. The Subscriber independently monitors the validity period of a registered Domain Name and its timely renewal.
- 4.13. The Provider may send reminders about Domain Name expiration; however, failure to send such a notice does not release the Subscriber from responsibility for timely renewal.
- 4.14. A Domain Name may be locked, deleted, redelegated or otherwise restricted in cases provided by the rules of the relevant domain zone, a decision of a competent authority or applicable law.
5. SSL/TLS CERTIFICATE ISSUANCE AND SUPPORT SERVICES
- 5.1. The Provider provides Services for ordering, issuing, renewing and technically supporting SSL/TLS Certificates.
- 5.2. An SSL/TLS Certificate is issued by the relevant Certification Authority.
- 5.3. The Provider may act as a reseller, intermediary or technical partner of a Certification Authority and provide organizational and technical support for the order.
- 5.4. The Provider does not independently decide whether to issue or refuse an SSL/TLS Certificate where such decision falls within the competence of the Certification Authority.
- 5.5. To obtain an SSL/TLS Certificate, the Subscriber shall provide the information and documents required for the relevant validation procedure.
- 5.6. The Subscriber warrants the accuracy of the information and documents provided for issuance of an SSL/TLS Certificate.
- 5.7. For DV Certificates, the Subscriber shall confirm control over the relevant Domain Name using a method specified by the Certification Authority.
- 5.8. For OV and EV Certificates, the Subscriber shall undergo additional verification of the organization and/or other information in accordance with the requirements of the Certification Authority.
- 5.9. The time required to issue a Certificate depends on the Certificate type, validation results, the Subscriber's timely actions, the operation of the Certification Authority and other circumstances.
- 5.10. The Provider does not guarantee issuance of a Certificate if the Subscriber has failed to meet the Certification Authority's requirements or has provided inaccurate or incomplete information.
- 5.11. The Provider may request additional documents or information required to meet the Certification Authority's requirements.
- 5.12. After issuance, the Certificate and materials provided for by the Service shall be delivered to the Subscriber electronically.
- 5.13. Unless expressly provided by the tariff, installation of an SSL/TLS Certificate on the Subscriber's server is not included in the issuance fee.
- 5.14. The Subscriber is solely responsible for correct installation of the Certificate and configuration of the web server if a separate installation Service has not been ordered.
- 5.15. The Subscriber shall keep the SSL/TLS Certificate Private Key confidential.
- 5.16. The Provider is not required to store the Subscriber's Private Key unless expressly provided by the particular Service.
- 5.17. In the event of compromise of the Private Key, the Subscriber shall immediately notify the Provider and take the necessary measures to revoke the Certificate.
- 5.18. The Provider may perform reissuance, replacement, renewal and other Certificate operations where available under the Certification Authority's rules.
- 5.19. The procedure for revocation, replacement and reissuance of a Certificate is determined by the rules of the relevant Certification Authority.
- 5.20. If the Certification Authority refuses to issue a Certificate because the Subscriber failed validation requirements, provided inaccurate documents or for other reasons attributable to the Subscriber, such refusal shall not constitute improper provision of the Service by the Provider.
- 5.21. The terms of a particular SSL/TLS Certificate, including validity period, validation type, number of domains, use for subdomains, reissuance and revocation procedures, are determined by the relevant product description and Certification Authority rules.
- 5.22. If the Certification Authority discontinues issuance of a particular product or changes its terms, the Provider may offer the Subscriber an alternative product.
- 5.23. If renewal of a Certificate requires revalidation, the Subscriber shall timely perform the required actions.
- 5.24. Automatic renewal of an SSL/TLS Certificate is possible only if the relevant functionality is available and provided that payment is made on time and the required validation is completed.
6. ACCOUNT AND ELECTRONIC COMMUNICATION
- 6.1. The Subscriber may create an Account to receive Services.
- 6.2. The Subscriber is responsible for safeguarding passwords, access keys, confirmation codes and other authentication credentials.
- 6.3. Actions performed using the Subscriber's authentication credentials shall be deemed to have been performed by the Subscriber unless proven otherwise.
- 6.4. If the Subscriber suspects compromise of its credentials, the Subscriber shall immediately notify the Provider.
- 6.5. The Provider may require confirmation of the identity or authority of the Subscriber where necessary to protect the Account, Domain Name or Services.
- 6.6. Service and administrative notices may be sent to the email address, telephone number, Customer Account or other means of communication specified by the Subscriber.
- 6.7. The Subscriber agrees to receive notices necessary for performance of this Agreement.
7. PROVIDER'S RIGHTS AND OBLIGATIONS
7.1. The Provider shall:
- 7.1.1. provide paid Services in accordance with this Agreement;
- 7.1.2. ensure operation of the Customer Account within its technical capabilities;
- 7.1.3. provide information about the characteristics and cost of Services;
- 7.1.4. provide technical support within the relevant Service;
- 7.1.5. take reasonable organizational and technical measures to ensure security of its infrastructure;
- 7.1.6. process Personal Data in accordance with applicable law;
- 7.1.7. comply with lawful requirements of government authorities and court decisions.
7.2. The Provider may:
- 7.2.1. change tariffs;
- 7.2.2. carry out scheduled maintenance;
- 7.2.3. temporarily restrict Services for security or emergency maintenance;
- 7.2.4. require confirmation of data accuracy;
- 7.2.5. suspend Services in cases provided by this Agreement;
- 7.2.6. restrict resources whose use creates a threat to infrastructure;
- 7.2.7. refuse to perform operations that contradict applicable law or the rules of the relevant Service.
8. SUBSCRIBER'S OBLIGATIONS
8.1. The Subscriber shall:
- 8.1.1. provide accurate and current information;
- 8.1.2. pay for Services on time;
- 8.1.3. ensure the security of its software, websites, databases and Accounts;
- 8.1.4. use Services in accordance with applicable law;
- 8.1.5. not conduct cyberattacks or other actions aimed at disrupting information systems;
- 8.1.6. not distribute malicious software;
- 8.1.7. not use Services for phishing, fraud, botnet activity or other unlawful activities;
- 8.1.8. not obtain unauthorized access to the Provider's systems or third-party systems;
- 8.1.9. not use Services for unlawful mass messaging;
- 8.1.10. not infringe third-party intellectual property rights;
- 8.1.11. comply with the rules of the relevant domain zones;
- 8.1.12. respond to Administrative Notices in a timely manner;
- 8.1.13. independently provide backups of data if backup is not included in the ordered Service;
- 8.1.14. ensure security of access credentials to its resources;
- 8.1.15. compensate the Provider for losses caused by breach of this Agreement or applicable law.
9. PROHIBITED USE OF SERVICES
9.1. Services may not be used for:
- 9.1.1. DDoS/DoS attacks;
- 9.1.2. distribution of malicious software;
- 9.1.3. phishing;
- 9.1.4. operation of botnets;
- 9.1.5. unauthorized access to information systems;
- 9.1.6. scanning or exploitation of vulnerabilities in third-party systems without appropriate authorization;
- 9.1.7. unlawful collection of Personal Data;
- 9.1.8. fraudulent activity;
- 9.1.9. unlawful mass distribution of electronic messages;
- 9.1.10. hosting materials prohibited by Ukrainian law;
- 9.1.11. activity creating a material threat to the stability of the Provider's network;
- 9.1.12. DNS Abuse or other malicious use of Domain Names.
9.2. Use of the Provider's resources for attacks against government information resources, critical infrastructure, banking systems, telecommunications networks or other information systems is prohibited.
9.3. Concealment or spoofing of the source of network activity for unlawful purposes is prohibited.
10. ADMINISTRATIVE NOTICES AND ABUSE
10.1. The Provider may send an Administrative Notice to the Subscriber in the event of:
- 10.1.1. receipt of a report of a possible violation of law;
- 10.1.2. receipt of a cyber incident report;
- 10.1.3. detection of malicious activity;
- 10.1.4. detection of DNS Abuse;
- 10.1.5. receipt of a substantiated complaint concerning the Subscriber's resource;
- 10.1.6. a need to verify data;
- 10.1.7. receipt of a lawful request from a competent authority;
- 10.1.8. a security threat to the infrastructure.
10.2. Unless otherwise provided by law or the nature of the incident, the Subscriber shall respond to an Administrative Notice within 24 hours from the time it is sent.
10.3. In the event of a critical threat, the Provider may apply technical restrictions without prior notice to the Subscriber.
10.4. Technical measures may include:
- 10.4.1. blocking an IP Address;
- 10.4.2. blocking a network port;
- 10.4.3. restricting network traffic;
- 10.4.4. suspending operation of a website;
- 10.4.5. suspending a DNS zone;
- 10.4.6. blocking a Domain Name within the Provider's authority;
- 10.4.7. suspending server access;
- 10.4.8. isolating a resource that creates a threat.
10.5. Services shall be restored after the reasons for blocking have been eliminated, unless otherwise provided by law, a decision of a competent authority or the rules of the relevant Service.
11. SERVICE FEES AND PAYMENTS
- 11.1. The cost of Services is determined in accordance with the Provider's current Tariffs.
- 11.2. Unless otherwise provided by a specific tariff, Services are provided on a prepaid basis.
- 11.3. A Service is deemed paid after the funds have actually been credited to the Provider.
- 11.4. The Provider may change its Tariffs.
- 11.5. New Tariffs apply to new orders and renewals of Services after they become effective.
- 11.6. A tariff change does not affect a Service period already paid for unless otherwise provided by its terms.
- 11.7. If there are insufficient funds, the Provider may suspend a Service after the paid period expires.
- 11.8. After actual completion of a Domain Name registration or renewal operation, the Service is non-refundable except where provided by law or the rules of the relevant Registry.
- 11.9. The SSL/TLS Certificate Service is deemed performed once the actions provided for by the order have been completed and, if successfully issued, the Certificate has been delivered to the Subscriber.
- 11.10. If an SSL/TLS Certificate has already been issued by the Certification Authority, the fees for its issuance are non-refundable except where provided by law, the terms of the particular product or the rules of the Certification Authority.
- 11.11. If issuance of an SSL/TLS Certificate is impossible because the Subscriber failed to meet validation requirements, provided inaccurate data or documents, or for other reasons attributable to the Subscriber, the refund procedure is determined by the terms of the relevant product.
- 11.12. For Services with recurring payments, the Subscriber shall maintain sufficient funds for renewal of the Service.
12. PERSONAL DATA
12.1. For the provision of Services, the Provider processes the Subscriber's Personal Data.
12.2. Processing is carried out, in particular, for the purposes of:
- 12.2.1. entering into and performing this Agreement;
- 12.2.2. providing and administering Services;
- 12.2.3. processing payments;
- 12.2.4. identification and verification;
- 12.2.5. technical support;
- 12.2.6. preventing fraud and abuse;
- 12.2.7. ensuring information security;
- 12.2.8. complying with legal requirements;
- 12.2.9. complying with the rules of Registries, Registrars and Certification Authorities.
12.3. The procedure for processing Personal Data is determined by this Agreement and the Provider's Privacy Policy.
12.4. Where provided by the rules of the relevant domain zone, Registrant data may be transferred to the Registry Operator, Registrar, ICANN, escrow providers and other persons whose participation is necessary for operation of the relevant domain zone.
12.5. Information required for issuance of SSL/TLS Certificates may be transferred to the relevant Certification Authority or its authorized partners.
12.6. The Subscriber warrants the lawfulness of transferring Personal Data of third parties to the Provider where such data is necessary to receive Services.
12.7. The Provider may engage third parties to process data in cases and within the limits provided by law and the Privacy Policy.
13. SUSPENSION AND TERMINATION OF SERVICES
13.1. The Provider may suspend Services in the event of:
- 13.1.1. overdue payment;
- 13.1.2. breach of this Agreement by the Subscriber;
- 13.1.3. use of Services for unlawful activities;
- 13.1.4. creation of a security threat to the infrastructure;
- 13.1.5. receipt of a lawful request from a competent authority;
- 13.1.6. detection of a cyberattack or malicious activity;
- 13.1.7. failure to provide required verification information;
- 13.1.8. failure to comply with an Administrative Notice;
- 13.1.9. other cases provided by this Agreement.
13.2. In the event of an immediate security threat, a Service may be suspended without prior notice.
13.3. Termination of Services does not release the Subscriber from payment for Services already provided.
13.4. After termination of Services, the Subscriber shall independently arrange transfer of its data.
13.5. After expiration of the established data retention period, the Provider may delete Subscriber data unless otherwise provided by law or the terms of the particular Service.
14. LIABILITY OF THE PARTIES
14.1. The Parties are liable for failure to perform or improper performance of their obligations in accordance with the laws of Ukraine and this Agreement.
14.2. The Provider shall not be liable for:
- 14.2.1. the content of information placed by the Subscriber;
- 14.2.2. actions of the Subscriber or third parties using the Subscriber's credentials;
- 14.2.3. failures of external networks;
- 14.2.4. interruptions in power supply or third-party networks;
- 14.2.5. consequences of cyberattacks, DDoS attacks and other actions of third parties beyond the Provider's reasonable control;
- 14.2.6. data loss if backup was not included in the ordered Service;
- 14.2.7. decisions of the Registry concerning a Domain Name;
- 14.2.8. decisions of the Certification Authority regarding issuance, refusal to issue, suspension or revocation of an SSL/TLS Certificate if such decision was made in accordance with its rules;
- 14.2.9. actions of government authorities and other authorized organizations carried out within their powers.
14.3. The Provider does not guarantee absolute continuity of Services.
14.4. The Subscriber is responsible for the legality of its use of Services and the content it places.
14.5. The Subscriber shall compensate the Provider for documented losses caused by the Subscriber's breach of this Agreement or applicable law.
14.6. Unless otherwise established by law, the Provider's liability for losses related to the provision of Services is limited to the amount of payments actually made by the Subscriber for the relevant Service during the six months preceding the occurrence of the relevant claim.
14.7. Limitations of liability do not apply where such liability cannot be limited under mandatory provisions of law.
15. DOMAIN DISPUTES AND THIRD-PARTY RIGHTS
- 15.1. The Provider does not determine ownership or other rights to Domain Names, trademarks or other intellectual property.
- 15.2. Domain Name disputes shall be resolved by a competent court or other authorized body in accordance with applicable law and the rules of the relevant domain zone.
- 15.3. ICANN procedures and policies may apply to international domain zones.
- 15.4. Upon receipt of a proper decision of a competent authority concerning locking, deletion, redelegation or another change in the status of a Domain Name, the Provider shall implement such decision within the scope of its powers.
16. PROCEDURE FOR CONSIDERING REQUESTS AND DISPUTES
- 16.1. Requests concerning Services shall be submitted through the Provider's official support channels.
- 16.2. A request shall contain the information necessary to identify the Subscriber and consider the matter.
- 16.3. The Provider may refuse to consider a request from a person unable to confirm their authority in relation to the relevant Account or Service, except where provided by law.
- 16.4. Claims shall be considered within the periods established by law, and where no such periods are established, within a reasonable period.
- 16.5. The Parties shall seek to resolve disputes through negotiations.
- 16.6. If a dispute cannot be resolved through negotiations, it shall be submitted to a competent court in accordance with the laws of Ukraine.
- 16.7. Disputes concerning Domain Names are also subject to the rules of the relevant domain zone.
17. FORCE MAJEURE
17.1. The Parties are released from liability for failure to perform or improper performance of obligations if caused by force majeure circumstances that the Party could not foresee or prevent by reasonable measures.
17.2. Such circumstances may include:
- 17.2.1. hostilities;
- 17.2.2. missile and other attacks;
- 17.2.3. terrorist acts;
- 17.2.4. large-scale cyberattacks;
- 17.2.5. power grid failures;
- 17.2.6. fires;
- 17.2.7. natural disasters;
- 17.2.8. telecommunications network failures;
- 17.2.9. actions of government authorities;
- 17.2.10. data center failures;
- 17.2.11. other circumstances that objectively make performance of obligations impossible.
17.3. For the period during which such circumstances exist, performance of the relevant obligations shall be postponed for the duration of those circumstances and the elimination of their consequences.
17.4. The Provider may take necessary measures to protect its infrastructure and ensure continuity of Services even if such measures temporarily restrict individual Services.
18. CONCLUSION OF THE AGREEMENT AND ACCEPTANCE OF THE OFFER
18.1. This Agreement constitutes an offer by the Provider addressed to an indefinite number of persons.
18.2. Acceptance of this Agreement occurs when the Subscriber performs one or more of the following actions:
- 18.2.1. registration of an Account with confirmation of acceptance of the Agreement;
- 18.2.2. placing an order for a Service with confirmation of acceptance of the Agreement;
- 18.2.3. payment for a Service;
- 18.2.4. actual use of a paid Service after reviewing the terms of the Agreement.
18.3. Performance of the above actions constitutes full and unconditional acceptance of this Agreement.
18.4. Under the laws of Ukraine, acceptance may be made by performing actions evidencing acceptance of the terms of the agreement.
18.5. The date of conclusion of the Agreement is the date of acceptance by the Subscriber.
18.6. Electronic conclusion of the Agreement does not require handwritten signatures of the Parties where such form is permitted by law.
18.7. Data from the Provider's information systems may be used to confirm the fact of ordering, payment, provision and use of Services.
19. TERM AND AMENDMENT OF THE AGREEMENT
- 19.1. The Agreement enters into force upon its acceptance by the Subscriber.
- 19.2. The Agreement remains in force until the contractual relationship between the Parties is terminated.
- 19.3. The Provider may amend the terms of the Agreement.
- 19.4. A new version of the Agreement is published on the Provider's official website with an indication of its effective date.
- 19.5. Continued use of Services after the new version becomes effective constitutes acceptance by the Subscriber of its terms unless otherwise provided by law.
- 19.6. If the Subscriber does not agree with the amendments, the Subscriber may cease using the Services before the amendments become effective.
- 19.7. Amendments to the Agreement do not affect obligations already performed by the Parties.
20. FINAL PROVISIONS
20.1. Invalidity of an individual provision of the Agreement does not result in invalidity of the Agreement as a whole.
20.2. In case of conflict between the provisions of this Agreement and mandatory provisions of law, the provisions of law shall apply.
20.3. For Domain Name operations, the provisions of this Agreement apply subject to the mandatory rules of the relevant Registry, Registry Operator, Registrar and ICANN, where applicable.
20.4. For SSL/TLS Certificates, the rules and policies of the relevant Certification Authority apply to issuance, validation, renewal, reissuance, suspension and revocation of Certificates.
20.5. Integral parts of the Agreement may include:
- 20.5.1. Provider's Tariffs;
- 20.5.2. Service Terms;
- 20.5.3. Privacy Policy;
- 20.5.4. Service Use Rules;
- 20.5.5. Domain Name Registration and Maintenance Rules;
- 20.5.6. rules and policies of the relevant Certification Authorities;
- 20.5.7. other documents expressly designated by the Provider as annexes to this Agreement.
20.6. All previous versions of the public offer cease to be effective when a new version enters into force unless otherwise established by the new version or applicable law.
20.7. This Agreement is concluded in Ukrainian and English. In case of discrepancies or contradictions between the Ukrainian and English versions of this Agreement, the Ukrainian version shall prevail.
21. PROVIDER DETAILS
LIMITED LIABILITY COMPANY “HOSTMEDIA”
Short name: LLC “HOSTMEDIA”
Company identification code: 37269119
Registered address: 42 Valentynivska Street, Apartment 161, Kharkiv, Kharkiv Region, 61121, Ukraine
Official website: www.whitessl.com
Email for inquiries: info@whitessl.com
Bank details: IBAN: UA733052990000026006025927950, JSC CB “PrivatBank”